Troubleshooting

Troubleshooting

The term troubleshooting often refers to the process of repairing a malfunctioning apparatus. In this sense, troubleshooting can be thought of as a type of modeling: the physical apparatus is refined in order to bring its performance into better alignment with expectations that are informed by a model for how the apparatus should perform. Troubleshooting is also a type of problem-solving where the solution state is known but the solution path is unknown: "What’s wrong and how do I fix it?"