Troubleshooting

The term troubleshooting often refers to the process of repairing a malfunctioning apparatus. In this sense, troubleshooting can be thought of as a type of modeling: the physical apparatus is refined in order to bring its performance into better alignment with expectations that are informed by a model for how the apparatus should perform. Troubleshooting is also a type of problem-solving where the solution state is known but the solution path is unknown: "What’s wrong and how do I fix it?"

However, repairing malfunctioning systems is not the only context in which experimental physicists engage in troubleshooting. Experimental physics research often involves the design and construction of specialized apparatus. As a result, physicists have to troubleshoot their designs. In addition, troubleshooting informs the construction process: we often build complicated systems one subsystem at a time, with testing and troubleshooting happening throughout the construction process. Thus, in the context of experimental physics, the process of troubleshooting is relevant to design, construction, and repair processes.